9 Easy Ways to Check Your Du Data Balance

For every Du customer, it is important to check Du data balance and recharge it time to time. In order to check your Du data balance, you can dial a simple USSD code or send a text message. You should read this article to know all possible ways for Du data balance check for prepaid and postpaid users.

Du Data Balance Check

Du company provides several ways to check Du data balance for Du prepaid and Du postpaid customers. Depending upon your choice, you can check your Du data balance by USSD Code, phone call, SMS, Du app or Du Self-Care Portal.

6 Ways to Check Du Data Balance for Prepaid Users

There are six different ways for checking Du data balance for prepaid users. The methods given below are useful for data balance check for Du Easy Prepaid, Du Flexi Prepaid and other Du prepaid customers.

1. USSD Code
2. SMS
3. Phone Call
4. Du App
5. Du Self-Care Portal
6. Du Data Usage Warning Notifications

Now, I will share each method of Du data balance inquiry as under.

1. Du Data Balance Check by USSD Code

The Du Prepaid Customers can check their Du data balance by USSD code. You need to dial a simple USSD code on your mobile and tap on call button to check your Du data balance instantly.

1. Open the dialer on your mobile.
2. Dial *135# and tap on call button.
3. Let the USSD code run, wait.
4. A service response will appear on screen, tap back/exit.
5. You will receive an SMS containing all balances on your Du prepaid.

2. Du Data Balance Check by SMS

The Du company also provides a method to check Du prepaid data balance by SMS. You need to send a text message from your Du prepaid number to know your data balance at free of cost.

1. Open Messaging App and tap on Create New option on your mobile.
2. Type the SMS as Balance and send it to 1355.
3. Wait for a New SMS Message from Du in 10 to 20 seconds.
4. Open the New SMS to check your Du data balance.

3. Du Data Balance Check by Phone Call

The Du prepaid data balance inquiry service is available by phone call on 135. It is a toll-free number for all Du prepaid customers in the UAE. So, you can call on 135 for free to check Du main balance, SMS balance, Data balance and other active packs.

1. Dial 135 and tap on call button.
2. Choose your preferred language.
3. Listen to the IVR carefully and select Balance Check option.
4. The IVR will tell you all balances available in your Du prepaid account.

4. Du Data Balance Check through Du App

Du App is the official mobile app for all Du prepaid and postpaid customers. You can use Du app to recharge and for checking Du balance, validity, data balance, SMS pack balance and other packs/services.

Just follow the steps given here to check Du data balance through Du app.

1. Download Du App on your mobile from Play Store or App Store.
2. Open the Du App and sign in with your Du Number and other details.
3. If you are not registered yet, register yourself in Du app and then sign in.
4. Tap on Main Menu and select My Account option.
5. Your Du prepaid data balance, usage and validity will appear on screen.

5. Du Data Balance Check at Du Self-Care Portal

Du Self-Care Portal is a dedicated website for all Du customers in the UAE. The customers can visit Du Self-Care Portal and sign in to check their Du data balance online on mobile or computer.

1. Go to Du official website @www.du.ae.
2. Click on Login option given on upper right corner.
3. You will reach Du Self-Care Portal.
4. Enter your Username or Email and Password, then click Login.
5. Find and click on My Account to go to relevant page.
6. Your Du data balance and validity will appear on screen.

6. Check Du Data Usage Warning Notifications

The Du has set an automatic data usage monitoring system for its customers. It is designed for Du customers using daily data packs. The Du sends a data usage warning notification when you consume 50% data.

Thereafter you will receive data usage warning notifications at 65% data usage, 75% data usage, 90% data usage and 100% data usage. If you check these notifications, you can easily know the available Du data balance from your daily data bundle/pack.

In this way, you can check Du prepaid data balance in six different ways.

3 Ways to Check Du Data Balance for Postpaid Users

The Du data balance checking process is different for prepaid and postpaid customers. Therefore you cannot check your Du postpaid data balance or usage by using any of the six methods that I have shared above.

The Du postpaid customers often think how to check Du data balance postpaid online or offline. Well, there are three easy ways to check Du postpaid data balance in UAE, I am going to share all three methods with you.

1. SMS
2. Du App
3. Du Self-Care Portal

Let me explain the steps for each method to help you check Du data balance for postpaid connection.

[1] Du Postpaid Data Balance Check by SMS

The Du postpaid users can check their data balance by SMS at no extra cost. If you are a Du postpaid user, type an SMS message as rewards and send it to 1233. To understand it well, check the steps given below.

1. Open Messages app on your mobile.
2. Type a New Message as rewards and send it to 1233.
3. Wait for a few seconds to receive an SMS from Du.
4. Open the New SMS Message to view your Du postpaid data balance.

[2] Du Postpaid Data Balance Check through Du App

The Du App is useful to check balance and recharge or pay bills easily. Both the Du prepaid and Du postpaid users can access Du mobile app for Du data balance check and using other services. Go through following steps to check your Du postpaid data balance through Du app.

1. Download Du App on your mobile from Play Store or App Store.
2. Open the Du app and sign in with required information.
3. Go to My Account section.
4. Check your Du data balance as it shows on your mobile screen.

[3] Du Postpaid Data Balance Check at Du Self-Care Portal

Just like Du prepaid customers, the Du postpaid customers can sign in to Du Self-Care Portal to check their account information. Here I provide some simple steps for Du postpaid data balance online inquiry as under.

1. Go to Du Self-Care Portal @myaccount.du.ae.
2. Enter your Username or Email and Password.
3. Click on Login button to proceed.
4. Find out My Account section and select it.
5. Check your Du postpaid data balance on My Account Page.

In this way, you can check your Du postpaid data balance in three different ways.

Wrapping Up

The Du data balance inquiry is an important service for every Du customer in the UAE. For your knowledge, I have shared all possible ways to check Du data balance online and offline for Du prepaid and Du postpaid customers.

In case you face any trouble in Du data balance checking for your Du number, you can contact Du Customer Helpline Number 800 155. For more queries, feel free to ask it in the comment section.

FAQs