How to Block ADCB Debit Card in UAE (Internet Banking, Mobile App, SMS)

Abu Dhabi Commercial Bank provides six types of debit cards to its customers. In case your debit card is lost or stolen, you should immediately block it. To know how to block ADCB debit card online in UAE, read this post till end.

How to Block ADCB Debit Card

In order to block your ADCB debit card, you have six different methods. Here I will share the list of all possible ways about how to deactivate ADCB debit card to help you do it easily.

1. Block ADCB Debit Card Online through Internet Banking
2. Block ADCB Debit Card through Mobile Banking
3. Block ADCB Debit Card through Phone Banking
4. Block ADCB Debit Card through WhatsApp Banking
5. Block ADCB Debit Card by Visiting Bank Branch
6. Block ADCB Debit Card through SMS Banking

In order to know how to block ADCB debit card online with step-by-step guideline, you should check all six methods. Here I will explain each method in detail.

#1. How to Block ADCB Debit Card Online

The ADCB Internet Banking allows you to access your bank account online from anywhere, anytime. You just need to login to ADCB Internet Banking Website to manage your account activities and card services. You can block ADCB debit card online through internet banking service with help of the steps given below.

1. Open a web browser and go to ADCB Internet Banking official website @www.adcb.com.
2. Find LOGIN section in upper right corner and click on it to see available options.
3. Choose Personal Banking if you are an individual customer or choose Business Banking if you are a business customer.
4. Enter your User ID and Password, then click on Login button.
5. Open Navigation Menu or Your Profile, then Find and Select Manage Your Cards option.
6. Choose the debit card you want to block, then click on Block or Deactivate option.
7. Make sure that you have blocked your ADCB debit card for all transactions.
8. Your debit card has been blocked.

#2. How to Block ADCB Debit Card through Mobile App

ADCB Mobile Banking is available through ADCB mobile app for Android, iPhone/iOS and Huawei phone devices. Every customer can register for mobile banking to use ADCB app to check their account transactions, make online payments and keep control on their spends through debit card.

In case you have lost your ADCB debit card, you can block it through ADCB Mobile Banking Service.

1. Download & Install ADCB app on your mobile phone. Register and Login to ADCB mobile app.
2. Go to Card Control or Manage Cards section.
3. Choose the debit card that is lost and you want to block.
4. Select Block Card option and confirm your action.
5. Your ADCB debit card has been blocked now.

#3. Block ADCB Debit Card through Phone Banking

The Phone Banking Service is available in three forms i.e. ADCB Contact Centre, IVRS and VoicePass Service. You can use IVRS to check your bank account balance and other inquiry services. If you want to block your ADCB debit card then you need to contact ADCB Contact Centre.

The ADCB Contact Centre Number is different for different bank accounts and debit cards. You should call on one of the following phone number based on the type of ADCB debit card or bank account you have.

• Aspire – 600 50 2030
• Excellency – 600 50 2004
• Privilege – 600 50 8008
• Simplylife – 600 545545
• From Outside UAE – +971-2-6210090

When you call up ADCB Contact Centre, a bank representative will pick your call. Inform the representative about your lost/stolen or damaged debit card and request to block it immediately.

The ADCB Bank representative will check your account details and may ask important info about your card for verification purposes. Then s/he will accept your request and block your ADCB debit card instantly.

#4. How to Block ADCB Debit Card through WhatsApp

The ADCB Bank provides safe & secure banking services through its WhatsApp Banking. You just need to add ADCB WhatsApp Banking Number 600 50 2030 to your phone contacts. Then send Hi or Hello to ADCB on WhatsApp from your registered mobile number.

After sending a message on WhatsApp, you will receive the list of services available through ADCB WhatsApp Banking. Here you need to select Card Control or Card Services option. Thereafter you will get the option to block your ADCB debit card. Kindly check the steps given below to know more.

1. Add ADCB WhatsApp Banking Number 600 50 2030 or +971600 50 2030 to your phone contacts.
2. Send Hi to ADCB WhatsApp Contact from your registered mobile number on WhatsApp.
3. Choose Card Control or Manage Cards Service from the list.
4. Select the debit card you want to block.
5. Choose Block option to continue.
6. Provide required details, if any, to confirm your action.
7. Your ADCB debit card is blocked.

#5. Block ADCB Debit Card by Visiting Branch

Abu Dhabi Commercial Bank (ADCB) has 48+ branches at various places in UAE. If a branch of ADCB is nearby, you can go to the bank branch to block your debit card. Kindly keep your bank book and Emirates ID with you when going to the ADCB bank branch.

1. Click Here to Find an ADCB bank branch near you.
2. Note down the address and go to your nearest ADCB branch.
3. Talk to the bank executive about your lost/stolen debit card.
4. Provide your Emirates ID and bank book for identity verification.
5. Request the bank executive to block your ADCB debit card immediately.
6. The executive will block your debit card to prevent misuse by strangers.

#6. How to Block ADCB Debit Card through SMS

The ADCB Bank provides SMS Banking Service to provide a variety of services to its customers. Now, you can check your account balance, activate your debit card and pay utility bills by using ADCB SMS Banking Service on your mobile phone.

You must have registered for ADCB SMS Banking to use it on your phone. You can activate your ADCB debit card by sending ACT<space>last six digits of your card number to 2626. But there is no facility available to block ADCB debit card through SMS Banking.

At present, you cannot block ADCB debit card by SMS but the bank may provide this facility in future.

In this way, you can block your ADCB debit card online through internet banking and mobile banking. You can also block your debit card through ADCB phone banking, WhatsApp banking and by visiting a bank branch.

Summary:

When your debit card is lost or stolen, there is a chance of misuse by anyone who find it. So, I strongly recommend you to take action to block your ADCB debit card immediately.

You can block ADCB debit card online or offline by following one of the six methods shared above. In case you cannot block it online, you should block your debit card through phone banking or visit a nearby bank branch. For more queries, contact ADCB Customer Care Number 600 50 2030 or send an email to [email protected].

FAQs about How to Block ADCB Debit Card